WaxedOnline.com.............................................................. Enhance Your Inner Beauty

.. Where Everybody Shops!!

 

 
     

HOME | ABOUT US | CONTACT US | MY SHOPPING CART

   
 

Categories


Aesthetics
Hair Removal
Dailey Aesthetic Supply
Aesthetic Equipment
Massage Lotions
Essential Oils
Face & Body Masks
Tanning & Body Lotions
Skin Care

Hair Care
Hair Tools
Shampoo & More...
Brushes & Combs
Salon Equipment
Towels

Wax Brands
Cirepil Wax
Hairaway Wax
Epil-Lyss Wax
Nufree Hair Removal
Satin Smooth Wax
Clean & Easy Wax
GiGi Wax
Depileve Wax
Amber Wax
L'Orbette Wax
No-Tweeze Wax

Aesthetic Equipment
Aesthetic Chairs
Multi Function Units

Facial Room Packages
Multi Function Steamers
Magnifying Lamps
Multi Function Table Top
Micro Dermabrasion Units
Multi Function Carrying Cases
Oxygen / Scrubber / Scope etc.
Hot Towel / Sterilizer / Unit
Wood / Plastic / Glass Carts
Body Massager
Mittens / Booties / Brushes / Blankets
Detox Units

































































































































 



ORDER POLICIES



Ordering
WaxedOnline.com offers the best quality beauty products to business professionals, and consumers. Some of our products are sensitive in nature and can therefore only be sold to licensed professionals.

Usually the shipping and handling of most purchase orders delivered within the Continental US takes from 3 to 5 days, in rare occasions orders can take 21 business days - not including weekends; this order-delivery time-frame simply depends upon the specific location of the order recipient and the availability of the items requested. Periodically, a manufacturer may not have anticipated the popularity of certain products - in those very rare circumstances, please allow up to 4 weeks for delivery.

We accept Visa, Discover, & MasterCard charge, debit or check cards via our 'Secure Online Payment Services'. Prices are listed in U.S. Dollars.

As a licensed personal shopping service, all online purchases negotiated via this website must be pre-paid in full at the time the order is placed, regardless of the shipping timetable involved with that order. No distribution action can take place, concerning an order, unless payment in full for that order has been received and verified.

To protect both businesses and consumers the Federal Trade Commission allows U.S. mail-order, catalogue or Internet shopping businesses up to 30 days to ship out a pre-paid order without cancellation. According to FTC regulations, after thirty days such businesses may make a request of the customer to wait further to receive an item on backorder without cancellation. As a licensed personal shopping service, all orders negotiated at this website must be pre-paid prior to being filled and shipped to the customer.


Order Changes or Cancellations
Orders for regularly stocked items may be canceled at no charge if WaxedOnline.com is notified before the order is shipped. Cancellations after an order has been shipped are subject to the return policy below. If you wish to order additional items, please submit a new order.

Back-orders
WaxedOnline.com will ship all back orders as soon as merchandise is received.

Order Discrepancies
Our Customer Service Staff operate computers only, not telephones, responding to all inquiries via email. Why? Because we must be able to retain hard copy documentation for 'Federally Insured U.S. Banks & Credit Card Issuing Companies' of all of our transactions & conversations with our customers concerning their order/accounts via their 'Verifiable Email Address' for obvious security reasons and to prevent fraud. This protects both the customer and us by providing each an accurate physical record of the monetary transaction - which in turn allows us to provide fast and reliable customer service for every customer account.


Pricing
WaxedOnline.com assures you that the price listed on our Web site is the price you will pay. Our online "catalog" provides the most current and accurate pricing every time you login. Periodically we will offer sale prices on certain products as well as other sales promotions and featured products. Visit the Home page frequently to see our current promotions. We GUARANTEE you will save 20% to 60% off SUGGESTED Retail!!

Shipping
WaxedOnline.com customers choose a preferred shipping method during the shopping process. Most shipping costs around $6.00. You can choose several items from our store, then proceed to checkout, at this point you can view the shipping charges. If you have any questions regarding shipping costs, please contact Customer Care. Total shipping time equals product availability plus transit time. Back-ordered items will be shipped at no additional charge to you.

Payment
WaxedOnline.com accepts the following major credit cards: Visa, Discover, and Master Card.


Returns
WaxedOnline.com will exchange, refund or credit the purchase price of a damaged, defective or unwanted item. The item must be returned to WaxedOnline.com within 30 days of receipt. Exchanges will be re-shipped immediately, upon return of goods. Refunds or credits will be processed within 30 days of return receipt.

If you need to return an item, simply give us a call and UPS will pick the items up. Return shipping for damaged or defective items may be refundable.


Return Requirements:
All products must be returned in their original container or package, in a clean and salable condition.
Damaged and defective items must be returned in their original container or package.
All instruction manuals, accessories, warranty cards and packaging must be included.
A copy of the invoice and a written statement documenting the reason for return must accompany all returns.

Returned products must have been received by the customer within the previous thirty (30) days. Any returns past thirty (30) days are subject to a 15% restocking fee.
Please note these exceptions:

Special Order Items: Products that we do not ordinarily stock are not eligible for return.
Controlled drugs are not eligible for return.
Perishable or expired items are not eligible for return.

WaxedOnline.com is not responsible for lost returns.




Disclosure of Personal Information:

WaxedOnline.com is committed to keeping your personal information strictly confidential. When we collect your personal information (i.e. name, address, e-mail, telephone number, and credit card information) it is in an effort to improve your shopping experience and to notify you about our products, services, answer inquiries, and promotional information. It is our policy not to disclose any of your personal information at any time, unless you tell us to do so. We do not sell, trade or rent your personal information to third parties. From time to time, we'll share aggregated (collective) information about our members as a group, or generate aggregate reports and market research for business partners. These reports will not identify individual members.

Opting Out:

WaxedOnline.com may send you newsletters, special events and promotional offers via-email when you open up an account. If you do not wish to receive any of this information simply enter "NO" in the box marked "It's Ok to send me information" when you create an account. If you forget to enter this information and you receive an e-mail, you can click to the "Unsubscribe" link and be removed from our mailing list.

Cookies:

Our site uses cookies to personalize and improve your shopping experience. These cookies do not contain any confidential or personal information. They allow us to enhance your shopping experience at WaxedOnline.com. For example, if you have added products to your shopping cart and suddenly have to log out of our site, you can return later that day and still have those items in your shopping cart.

When you pick-up your order at one of our stores:

We allow you the convenience of picking up your order at any of our store locations. When you arrive, please be prepared to positively identify yourself. We also require that you bring the credit card you used to purchase goods on the site with you. This is an added security measure to reduce credit card fraud which helps us keep our prices so low.

Security:

We use industry-standard methods to protect your information from unauthorized access. Among other techniques, we store such information on a computer behind our "firewall" in a secure location, and we restrict the number of employees internally who can access such data. To ensure the safety of your personal information, including your credit card number, we use Secure Socket Layer (SSL) Technology. SSL protects information as it crosses the Internet. Any data stored is kept in a secure off-site location and stored in a password-protected server. Please be aware, of course, that there is no such thing as perfect security - on or off the Internet.

Please keep security in mind as you reach other websites through links from WaxedOnline.com. Each separate company has its own privacy policies and practices and may market to you accordingly. Although we choose our business partners carefully, we can make no representations concerning privacy and security on those sites.

Your password is your key to your account. You should never share it with anyone and we request that you change it periodically and often. You can change your password at any time by accessing “WaxedOnline.com” on our home page. If you can't remember your password, the reminder phrase you entered when you last changed or set-up your password will be e-mailed to you immediately. You may also email us for additional help. We strongly urge you to sign off your account and close your browser window when you have finished your shopping to prevent someone else from accessing your account.

Changing Personal Information:

You may at any time modify or change any information you have previously provided to us by clicking on "WaxedOnline.com", then choose the appropriate section to edit, review, or delete your personal information. Changes will be updated immediately. You may also email us and we will be happy to change, modify or delete any information for you.

Changes in Policy:

If you have any concerns or questions with respect to our Privacy Policy, please feel free to contact us. By using this site, you are agreeing to the conditions of this Privacy Policy. DO NOT USE THIS SITE IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY. If we decide to change our Privacy Policy in whole or in part it will be posted on the site. Please check this page periodically for changes.

Waxed Online

727 Vanessa Way

Petaluma, CA.

94952


Direct: 707-494-4779

Fax: 707-938-7969

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Contact us...

info@waxedonline.com


   
     

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